ORANGE VIEW VILLA

 

 

TERMS & CONDITIONS

ORANGE VIEW VILLA

BOOKING TERMS AND CONDITIONS.

Every attempt has been made to use clear and concise language in these terms and conditions.  If any terminology has been used which is not fully understood, please contact the owners of the property (hereafter called the “Letter”) for clarification before you sign the booking form.

1.        Bookings are valid after:

a)        The booking form has been completed and signed and received by the Letter and;

b)        The appropriate deposit has been paid and;

c)        The Letter has confirmed the booking in writing to the Client.

2.        The person who signs the Booking Form certifies that he or she is authorized to agree the Booking terms and Conditions on behalf of all persons included on the Booking Form, including all those substituted or added at a later date.  The signatory must be a member of the group occupying the property and must be 21 years of age or over.  Bookings cannot be accepted from parties of young people under 21 years of age or all male parties.

3.        A deposit of £100 ($200) for each week booked must accompany bookings, which is non-returnable.  The balance must be paid eight weeks prior to the commencement of the holiday along with the Security Deposit of £200 ($250) per booking.  The Security Deposit will be returned to the client 21 days after the completion of the holiday, as long as any key(s) are returned and the Letter’s Management Company reports no damage or loss.  The Letter reserves the right to pursue a quest for recompense for any and all damages caused which may exceed the value of the Security Deposit. A 3% charge will be made for credit card transactions.

4.         If the client wishes to cancel the booking he should advise the Letter immediately by telephone followed by confirmatory letter.  The Letter shall be entitled to retain all payments already made (except the Security Deposit) and to recover, if not already paid, the balance of the hiring charge as follows:

30-60 days notice:  50% of rental charge.

Less than 30 days notice:  100% of the rental charge.

5.        In the unlikely event that circumstances beyond the Letter’s control necessitate the cancellation of the rental agreement, the Letter reserves the right to cancel any bookings at any time and will only be liable to refund monies already paid by the client.

6.        The Client agrees :

a)        To pay the full cost of any breakages, losses or damage to the property (the Letter’s Management Company will be the sole arbitrators on cause of damage or loss.)

b)        To take good care of the property and leave it in a clean and tidy condition at the end of the holiday.

c)        To report any damage or loss immediately it is discovered to the Letter’s Management Company in Florida .

d)        To permit the Letter or Agents reasonable access to the property to carry out maintenance if necessary.

e)        Not to sublet or share the property except with persons nominated on the booking form.

7.        No liability is accepted by the Letter for the loss of main services or failure of appliances, nor for the consequences of the actions or omissions of persons who may control supply of mains service, nor any actions taken in the vicinity of the property by any authority over which there is no control by the Letter.  Furthermore, it is possible that some construction work may take place in the area of the new homes.  The Client may establish the status of the development prior to booking.

8.        The property is available after 4.00pm on the day of arrival and must be vacated by 10.00am on the day of departure.

9.        The Letter does not accept any liability for injury, damage or loss caused by any reason or for any claim made as a result of this booking and/or the subsequent holiday.  The Client is responsible for taking out an adequate insurance policy(ices) to cover all risks.  This waiver is also applicable to people visiting the property during their visit as guests of the client(s).

10.     The Letter does not accept any liability for injury, damage or loss caused, or for any such claim by a third party as a consequence of actions by the Client(s) and other people during the period of the let.

11.     Clients may use the swimming pool at their own risk.  They should always observe the safety rules listed in the information and safety book held in the home. Pool temperature (if heated) is set at 85 degrees. Calls to Management Company to increase/decrease pool temperature will be charged at $25.

12.     The villa front door key must be left in it’s security box each time you leave the property.  The loss of the door key will result in a charge taken from your Security Deposit.  In the situation that you lock yourself out, you are to phone the Management Company immediately, and they will allow you re-entry in to the villa. This will incur a charge, the cost of which will depend on the time of day of the call out.

13.     Florida has a sub-tropical climate and care must be taken with food that is left uncovered.  Apart from spoiling and contaminating, food left uncovered can attract insects very quickly.  Any added costs for pest control services incurred from lack of care in this may be passed on to the Client.

14.     In the unlikely event of a complaint during your stay please contact the Management Company immediately.  If the matter cannot be resolved you should contact the Letter, in writing, within 14 days of the end of the rental period.  If the problem has not been reported as requested to the Management Company the Letter can not accept any responsibility.

15.     All bed linen and towels are provided for the Clients needs, although the Client(s) are not allowed to remove any from the property.

16.     Garbage is collected twice every week. It is the clients responsibility to leave the garbage for collection. (collection days are given in the villa information pack). One bag of garbage can be left at the end of your stay, but any more than one will incur a $50 charge from the security deposit.

17.     Smoking is not allowed throughout the property, and unfortunately we do not allow pets.